RSS
 

Archive for October, 2006

You’re crazy, lady

31 Oct

I think I met the craziest person in the world tonight. You know those people that go around saying, “The end of the world is near!” Well, she could very well be one of those people. She seemed harmless as first but the more she talked, the crazier she sounded. I was scared for my life at one point.

It all started when I was walking to Tim Horton’s to grab something to eat. As I got near the building, I saw a girl sitting on one of the stones. Usually that’s where the people would wait before getting on one of those tour buses that park in the area. She was dressed in black and she was sitting with her arms around her feet. As I was walking, she kept staring at me but I didn’t look at her, just in case. She saw that I was looking away so she looked in the direction that I was looking. When she looked away, I snuck a peek at her and saw that she was just sitting there drinking her drink. I thought nothing of it and carried on.

I got into Tim Horton’s and gave my order to the cashier. As I was ordering, a lady came into the building. I didn’t get a good look at the one outside but this lady sort of fitted the description. As I started to leave the building, a couple more girls were by the door, waiting for something. As I exited Tim Horton’s, they entered. I guess they were too lazy to open the door.

I rounded the corner of the building and that’s when I saw that girl again. She was still sitting there on the stone drinking her drink. As I walked passed her, she said something. This is my recollection of the event as they unfolded.

Girl: Take care of yourself!
Me: Oh yeah, you too. Why aren’t you inside where it’s warm?
Girl: Oh, I don’t want to be in there. I’m getting a bad vibe from inside.
Me: Oh. Aren’t you cold?
Girl: Not as cold as yesterday when I was in northern Thailand.
Me: Oh, that’s where I’m from. I’m from Thailand.
Girl: Yeah, see that’s why we connected.
Me: Yeah, you should go inside and get yourself warmed up.
Girl: No man. It’s not a good vibe. I don’t want to be in there.
Me: The workers there are fine.
Girl: Oh for sure. I love the workers. I don’t have a problem with them. I love them. It’s the building man. There’s something strange in there and I’m getting a bad vibe from it. I like to be out here drinking my tea. I like it black and double cupped. That’s how me and my mom likes it. This is the only way we drink it.
Me: Oh really? But you should drink it inside so you can get warmer.
Girl: No man. I’m fine out here. I don’t want to go in there. Me and you, we can go in there and scream ‘White Power’ all we want but that won’t do anything.

At this point, I’ve made up my mind about this girl. She was a few fries short of a Happy Meal, if you know what I mean. I don’t think she saw my face clearly enough because she didn’t noticed that I was Asian. At first, I thought she had a problem with the workers inside but in the end, I wasn’t sure. I just wanted to get away from her so I tried not to say much. It didn’t work.

Me: Uhhhh.
Girl: They’re not going to pay attention to us because they think we’re fake. Why do they think we’re fake? The only think you can fake is porn and this isn’t porn. This is the underground. You know? But nobody cares about the underground. You know why?
Me: No.
Girl: Because no one wants to be in the underground. They want to be up here. They don’t want to be down there because that’s where the explosives will go off. I know. I was there. Me and the people at Norguard. The government isn’t going to take us seriously because they’re too busy paying attention to the other things, the fake things. They need to pay more attention to us because we’re real.
Me: Oh.
Girl: We’re real because my mom works for the government. So trust me when I say that I know this stuff. And you know what? The one day that the government calls me in to work is the very day that Nadia fell off her bike and broke her leg. How could they do that to her man?
Me: Ummm.
Girl: They have to stop paying attention to those other people and start taking us seriously. Maybe we should try salt.
Me: Salt?
Girl: Yeah, you know those blue salts.
Me: The one they sprinkle in the winter time to melt the snow?
Girl: No! What do you think horses eat? They eat blue salt. You know in their stable? They have a block of blue salt. The horses like to lick them.
Me: I did not know that.
Girl: Better believe it. That’s why they have it all over the place.
Me: Oh, I see.
Girl: So how’s Andrew doing?
Me: Uhhh, I don’t know Andrew, actually.
Girl: Ha ha ha! That’s a good thing. Maybe it’s best for you because you’re wearing his hat.
Me: Oh. Well, I have to get back to work now. You try and stay warm, okay?
Girl: Okay. You take care.
Me: Likewise.
Girl: Bye now!

I don’t know what this lady was drinking but I think it messed up her head a little. The whole time she was talking, I was trying to figure out what she was saying. Once I was close to figuring it all out, she changed the subject on me. But I think she lost me once she started talking about her friend Nadia. She wasn’t making any sense at all. Everything was coming out of her mouth at random. She must have mentioned a dozen different topics but this was all I could remember. I don’t even know why I bother to stop and talk to her in the first place. And I thought Hamilton had strange people. When they say that the freaks come out at night, they weren’t kidding.

 
9 Comments

Posted in Nonsense

 

Ranking high

31 Oct

It took a while but my site finally showed up on Alexa. Every since I start blogging and I wanted to keep track of where my visitors are coming from. At the time, there were limited resources available so I had to create my own program to keep track of visitors. Once the traffic starting building up, I went on Alexa to see how I ranked. But I guess I didn’t have enough incoming traffic because Alexa didn’t show anything about my website.

Alexa is a site that provides information about traffic to different websites. They get their information from people who have the Alexa tool bar installed on their computer. It’s basically a search engine with some extra features.

After seeing that my site wasn’t listed on Alexa, I stopped checking because I thought they only displayed information about the sites that were in the top 100,000. But recently, I’ve been seeing their bot on my site. That was when I went back on Alexa and searched for my site again. After getting back the results, I found out that I’ve finally been ranked.

Traffic rank

It’s a pretty high rank too, 5,844,148th place. I don’t know how many websites there are out there but there has to be at least 5,844,148. If that is the case that would be that I’m dead last. That’s okay with me because I’m just glad to be listed. The screen shot that they took was from a long time ago, around five months ago. I’m curious to see how much I’ve moved up on the ranks.

Linked to

This screenshot shows a list of all the sites that links back here in some way. Technorati is a network site for bloggers. I signed up with them when I first started blog. Blogmad is almost the same thing as Technorati but it more of a blog advertiser. He displays your blog to other people depending on the amount of blogs that you visit. For every blog you visit, you get a point. The more points you have the more your site is shown to others. And I’m connected to the Dilbert Blog because I left a comment on there. I’ve actually received a few hits from readers who click on my comment.

I haven’t been blogging long so any amount of exposure excites me. I’m sure anyone who’s looking for exposure will agree that any amount of exposure helps. It’s kind of cool to see that people will google a certain term and somehow land on my site.

 
Comments Off

Posted in Internet

 

Trick or treat

30 Oct

Tonight is Devil’s night and tomorrow is Halloween. Devil’s night has always been a night where most of my friends would go out with a carton of eggs. I never bothered to go out with them because I wasn’t into the whole thing. I did go out trick or treating though but that was a long time ago.

I haven’t gone out to buy any candies for the trick or treaters yet. I still have time though. Usually if I buy them ahead of time, I end up eating them myself. Last year, I bought a box of chips, a couple bags of chocolate bars and a few bags of lollipops. By the time Halloween came, the box of chips were gone. So were the bag of chocolate. All that was left to hand out was lollipops.

Lollipops were the crappiest thing to get when you’re trick or treating. I hated getting them. It was the one thing that I didn’t like getting but it was also the one thing that I got a lot of. I wanted to get the bag of chips and the chocolate bars. The buildings were the best places to go if I wanted to get chocolates. Some of them would hand out the full sized one. Normally, I’d get the small like mini size chocolate bars but when I got the big one, I was surprised.

And then you get places that gave you apples. Who the hell gives out apples for Halloween. That’s so old fashion. I didn’t even bother eating those because I was afraid that they were poisoned applied. I prefer my treats to be wrapped. Who knows where that apple has been.

I remember one year, I went to some building for trick or treating. The people who were handing out the candies wouldn’t give you anything unless you told them a joke. I was a little kid and I didn’t know anything. So I told them the stupid joke ever. “What do you get when you cross a bat and a man?” These people were the worse actors too. They were like, “Well, I don’t know there. What do you get when you cross a bat and a man?” I was thinking, “Are you folks serious?” I told them, “Batman” and they laughing as if it was funny. It would have been funny if I said, “Nanana nana nananana nana Batman!” Either way, I got my candy. It was worth it too because they gave me a couple of hand full. I think they wanted to get rid of the candies as fast as they could.

Another year, I was out with some friends trick or treating. We went to the down on the corner of my street. We knocked on the doors but before anyone could open it, we yelled out “Trick or treat!” Then my friend added, “Smell my feet!” The guy came out and yelled at us for saying “smell my feet.” He told us that he’s not giving us anything because of that. We didn’t care because there were a lot more house to go to and the night was still young. But we ended up calling it quits early because it was really cold. I was a vampire that year but underneath my cape was a bulky winter jacket. You don’t see vampires in winter clothing often.

There were still a lot of kids going around trick or treating when I arrived home. It was cold but these kids must have really wanted candies. My house was slowly running out of candies so my mom stole some of the candies that I got and gave them out. I didn’t care for the candies because I just wanted the chocolate and the chips. I gave away all the lollipops that I collected that year.

The candies that I got from trick or treating didn’t last long. By the end of the second day, all my chocolate and chips were gone. All that was left were small stuff like Sour Tarts or Nibbs. After a week, I ended up throwing away the rest. The one thing that I got but never ate were black licorices. I don’t know what adult in their right mind would think that kids would like those. The red ones were fine but the black ones just tasted weird. I would never hand those out.

This year, I might have to take my little brother out. I don’t want to be the one that’s handing out the candies. Sometimes I would leave the bowl of candies out on the front porch and let the kids take it. It don’t matter to me. I want to get rid of those candies really fast. Normally, you hand out one thing at a time. I’ve reached into the bowl and just gave them whatever I could grab hold of. If I can get five things, that kid is getting five things.

But you want to know what will throw them off? If you really want to mess with the kids, hand out rice. I’ve got a few bags available in my basement just waiting to be handed out. I’ll just give each kid a couple of scoops. They’ll be happy that they got a lot of something. “Here you go kids! Rice! It’s high in fiber.”

Or even better, since the kids are asking for a trick or a treat, give them trick. Performing a magic trick for them because that way, you won’t have to hand out candies. The best trick to do that works on any idea is the trick where you separate your thumb. You know the trick right? Everyone knows that tricks. Everyone except the kids. Try it out and see how amazed they’ll get. Just make sure you have candies available for back up because if they’re not amazed, you house is getting egged next year.

 
2 Comments

Posted in General

 

What the dilly yo?

30 Oct

Why do people like to send messages but not reply when they receive a message? What’s the whole point of starting the conversation in the first place? When I start a conversation with someone, I make sure I pay more attention to them then other people. I started the conversation so it’s courtesy to give them my attention. I’m the one that’s interested in hear what they have to say because otherwise, I would have started talking to them in the first place.

There are people on my MSN list, who shall remain nameless for now, who likes to send me a message and not respond after that. For the sake of argument we’ll call him Tan. Tan likes to greet me on MSN and then run away. As I typing this out I am still waiting for his reply. It’s been over ten minutes now and that message window is no longer open. I don’t know what he wanted. I would assume he wanted something since he messaged me but he didn’t bother to reply.

When I do get a response, it’s not even in English. It’s mumble jumble gibberish. It doesn’t even look like a sentence because it’s mainly a few consonant after another. It’s as if he’s typing in code and I have to deciper it in some way. They should make it so you have to pass a spelling test before you can use any instant messaging program.

Also, there have been people who call me to ask if they can call me back. What kind of dumbass question is that? Why bother calling me if their intentions are to call me back. People these days do not know the proper phone etiquette. They are wasting your time when they call you with nonsense like this. They don’t have the respect to call you and talk to you at that moment because something came up.

While we’re on the topic of talking on the phone, I hate it when someone calls me and then tell me that there’s another call on the line. That’s the thing I hate about call waiting. If I’m on the phone with someone, I could care less about who’s calling on the other line. A call from home could be an exception but what are the chances of that? When you take the call that’s on the other line, it makes the person you’re talking to less important. They may sound like they’re fine with you taking the other call but deep down inside they are getting a little depress. Nobody should have that done to them. If you’re on the phone with someone, you shouldn’t be doing anything else but talking with that person.

Throughout my life I’ve been patient towards a lot of things. Things that most people would throw hissy fits over but I’ve learned to deal with it. There’s no point in getting mad over it because that doesn’t help with anything. It’s not going to speed along the process any faster so why bother? So what’s the deal with people that do things like this? Doesn’t anyone think before they act anymore? It’s not like they’re in a situation that requires an immediate answer either.

 
7 Comments

Posted in General

 

Gone

29 Oct

I used to have a big collection of movies. A while ago, I started using Columbia House to order my movies from because I thought that I would be saving money. Five movies for forty nine cents each was a great deal. My first order included six movies ended up costing me $35 after shipping. That works out to be $7 per movie. In order to complete my membership, I had to buy four more movies at regular price. Since I’ve already saved on the first five movies, I didn’t mind paying full price for the last four. That’s where I made my big mistake.

I thought that regular price would be the same price that I saw that the stores but they weren’t. When I went to compare the prices, I found that Columbia House prices were a few dollars more than the retail stores. On top of that, I had to pay $2 for shipping as well. I wanted to get out of the program fast but I didn’t want to waste my money on movies that I wouldn’t like. So I quickly purchase the good movies, at regular price and canceled my membership.

I was with Columbia House for two years before I had canceled it. In those two years, I had purchased ten movies from them. My movie collection was off to a good start. But it didn’t last long because people started borrowing my movies but they didn’t return. People borrow a lot of things from me but they don’t have the courtesy to bring them back.

In total, I had about twenty movies in my collection. I had a wide variety of movies that ranged from action movies to dramas to romantic comedies. What was once twenty movies and been knocked down to six. I have no idea where they all went. I lend them to people but it’s been so long that I forgot who I lent them out too. These people are not kind enough to return them either otherwise my collection would have been restored.

After my movie collection was ruined, I started getting into literature. Over the last two years or so, I have a collection of books. I have lent them out but this time I am more cautious when I lend it out. Depending on the book that I lend out, I give that person a time frame. If that book took me a month to read, I would assume it would take them a month as well. If they can’t finish it in that time frame, that’s too bad. They shouldn’t have borrowed the book if they don’t have time to read it.

The library gives its patron three weeks to finish the book that they borrow so I’m sure a month is plenty of time. If the book is thin and I can finish reading it in a couple of days then I give the borrower at least a week. Two weeks maximum but that’s pushing it. I’ve managed to read a 400 page book in about 6hrs so two weeks to read the same amount is plenty of time.

At the moment, two of my books have been lent out. One book, “God’s Debris” is accounted for. The other book, “Religion Wars” has gone absent without leave. I have no idea who has it and it’s been months since I lent it out. Whoever has that book probably isn’t reading it because it’s been so long. It’s a thin book that contains around 200 pages which could easily be read in less than a day.

Right now, I have no choice but to replace that book. But the thing is, the book is no longer in publication. Bookstores don’t carry it now more so I guess I’ll have to check with my friend eBay.

 
2 Comments

Posted in General

 

Blogging

28 Oct

Since June 2006 and up until now, I’ve averaged one post per day. That’s a lot of writing if you ask me. But there are bloggers out there that writes ten posts per day. Now, that’s a lot more writing than what I do. I don’t think I can post anywhere near ten posts per day. I’ve managed to write up three entries and posted it up in one day before but I think that’s my limit.

Darren Rowse runs ProBlogger which is a blog that helps bloggers with the blogs. Try saying that five times fast. He just doesn’t help bloggers with the blogs but he helps them make an income with their blogs. He is a professional full time blogger that is currently making it big with his blog. I think I recall seeing him in a picture where he held up a cheque from Google Adsense. That particular cheque had a six figure number on it. That’s a lot of money to be making just by sitting at a computer and writing articles. I do that too but I don’t make anything. I only lose money when I’m on the computer. Damn eBay!

Darren recently posted a set of articles with tips on how to generate content for your blog. There are a total of seven articles, each offering some advice on generating content. If he’s the professional at blogging and he’s giving those tips then I think I’m doing it all wrong. But then again, I haven’t blogged for as long as he has. One of the articles suggested that you set a goal for the number of posts you want to write and another suggests that you break them up. If you’ve been reading my blogs then you would know that I post about one per day and they can get quite lengthy.

When I first start out blogging, my goal was to get something posted. I didn’t set a goal of posting one blog per day. I was happy with posting one blog a month. If I managed to get more in during the month, that was even better. But back then, I wasn’t sure what blogging was. Now, I write because I have something to say. And if I have something to say everyday, then I post something everyday. It’s all the same to me.

Having more than one post per day is good if your blog is generating you income but my blog doesn’t do that. I’m not a big fan of advertising things so I don’t want my website to being doing that either. But when I heard that people are making a lot of extra money with Adsense, I applied. I got turned down by Google because my site didn’t meet their criteria. I guess, at the time, Google wasn’t impressed by my one post per month. But I think that being during down by them is a good thing. There are a lot of blogs out there already that has Google Adsense somewhere on the page. If one blog doesn’t have it, it’s not going to hurt Google’s income. I mean, it would be nice to be making some extra money on the side but right now, I think I’ll be okay for income.

Another thing that Darren suggests is to break up the post into smaller pieces. I can see how that is a good idea but I prefer to finish what I started. For instance, I don’t want to tell a story and make my listeners wait until later for the ending. I want to tell the story and finish it before they get bored of it. He does make a good point when he said that keeping the posts short will keep the readers interested because there isn’t a lot of information to take in but I’ve gotten use to writing a lot. I can’t seem to make my point in less than a thousand words.
The tips that Darren has provided are really good tips for bloggers. If only had I seen his posts before I started blogging then maybe the number of readers I have would be higher. Although, my target audience are mainly people I know. I have no idea how many readers I have at the moment. I can estimate that it’s somewhere between five and ten. There could be readers out there who read my posts and not leave comments. I don’t know if they exist because I can’t tell. Just because someone is viewing a post doesn’t mean they’re actually reading it. They could be just browsing around.
I might take Darren’s advice and space out my blogs. I don’t think I’ve seen another blog that writes as much as I have for each entry. The amount of traffic to this site gets is a lot compared to what it used to be. Breaking up the post into smaller piece would mean that everyone coming to the site would see something that the previous visitor didn’t see.

All of that depends on the amount of time I have to blog. I don’t spend too much of my time blog. If I need to write something up, I tried to get it all done within half and hour. After that, I take about five minutes to read over what I’ve just written and make sure it makes sense and things are spelt correctly. There has been time when I’ll read the blog and find no mistakes but when I read it after it’s been published I spot a few.
In the end, I could probably get more than one post published everyday if I wanted to. The amount of content that I have varies since I’m not focus on one main theme. I have a variety of topics to write about so that helps with getting content. A coworker couldn’t understand how I was able to get something up everyday. But if you think about it, it’s not that hard. There’s always something happening everyday. The newspaper reports a lot of things whether it’s news worthy or not. Something that might sound boring to you might be interesting to other people. You’ll never know until you try.

 
Comments Off

Posted in Internet

 

No rhythm

27 Oct

A while ago, I had to take phone calls for a new product that the company was working on. The customers would purchase the card and then call in to register the information. It’s bad enough that I can barely understand them because of their accent but they make it ever heard by saying things differently. Having been living in Canada for the past twenty years, I’m use to hear things said a certain way. When I hear it said a different way, I stop and scratch my head.

Most of the callers had a really thick accent. The phone that I was talking on didn’t have a button that allowed me to adjust the volume so I had to cover the other ear with my free hand. That didn’t help much because phone’s ear piece was very uncomfortable to use. I ended up switching from ear to ear during every call. I was on the phone for about half an hour and already my ears were starting to burn. It’s too bad the phone didn’t have a speaker phone option. That would have made things a bit easier.

When the customers call in to give their information, I have to enter that information into the computers. The phone is hurting my ear now so I have to tilt my head so I can press the phone against my shoulder because I need my hands had to do the typing. The other ear is free and there’s outside noise coming that ear and thick, hard to understand accent coming in the other ear. I tried my best to take down the information but the customer wasn’t helping.

First, I would ask for a number that is located at the back of the card. They would have to scratch that gray coloured material off in order to read it. After they give me that number, I look it up in the Excel file to see if there is a match. If there isn’t a match, I become suspicious of a fraud attempt but that’s unlikely. That number has a matching Agent ID number which I need because I have to set up the account that particular agent. Then comes the part where I take down their information.

Some of the callers immediately assume that I speak Urdu because at the beginning of the call they would say, “Assalam Alaikum!” But I had initially started the call by saying “Hello” in English. The next thing they do is speak to me in Urdu so I have to inform them that I don’t speak Urdu. I don’t know where they got that impression from. If I spoke the language, I would have greeted them in Urdu and not in English. Language barriers are always fun.

I’ll ask the customer for their names first and address after. I always end up asking for their names three or four times because I don’t hear right the first time. The second time, I’m concentrating on their first name. The third time, I’m listening in for their last time. And the last time, I just ask them to spell it out. I’ll get some customers that will give me their name once and I’ll say it back to them, totally wrong. They would correct me and then say nothing else. If I got it totally wrong, not just wrong but totally wrong the first time, I don’t think I’m going to be able to spell it the second time. I have to ask them for the spelling because they won’t take the initiative to give me the proper spelling.

Next, I ask them for their address. This part is even worse since it’s a mix of words and numbers. Sometimes I can’t tell when one ends and the next starts. I’m use to hearing the address given out so that the unit number comes first, followed by the street name and finally an apartment number if one is required. These callers don’t do that. I’ll hear two, sometimes three sets or numbers before a word. I’m assuming those numbers are the unit number and the word is the street name. It’ll be something like this:

Me: Okay, may I get your billing address please?
Caller: Yeah, it’s 2345 Eglington Avenue.
Me: Okay, 2345 Eglington Avenue.
Caller: No, no. It is 23 45 Eglington Avenue.
Me: Yes, that is what I have down.
Caller: Okay. 45 Eglington Avenue. Apt. #23. You get my point?
Me: Not really, but I’ll make those changes now.

I had a problem hearing the street name too because of the way that customer said “Eglington.” I say “Eglington” normally with no emphasis on any of the syllables. This caller would say it “egLINGton” with an emphasis on “Ling” as to make it sound like two words. If I didn’t know any better, I would have assumed that he lived on “Egg Lington” avenue instead of “Eglington.” I would have said it back to him the way he said it to me and it would sound correct.

But it doesn’t stop there. Next, I get the city. This product was only available to the Greater Toronto Area but now it has expanded to cover Canada. But when it was just for the GTA, I would get mixed information. When I asked one caller what city he lived in, he gave me two cities.

Me: Okay and what city is that address in?
Caller: Etobicoke Toronto.
Me: Etobicoke, Ontario?
Caller: No, Etobicoke Toronto.
Me: Okay, I’ll put down Etobicoke. And what province?
Caller: Ontario.
Me: Okay, Etobicoke, Ontario. Fantastic!

Now comes the fun part where I get to decipher their phone numbers. I’m expecting the caller to give me the area code followed by the exchange and then the extension. If you’re not familiar with the parts of the phone number then you won’t know what I’ve just said. The first three digits is the area code, everyone knows that. The next three digits are called the exchange. The last four are called the extension. This week alone, I’ve heard people say a lot of different variations of phone numbers. I always thought that there was a standard way of saying it but I guess there isn’t. You can say it whichever way you want. Let’s say that the number was 905-541-5690. Here’s the different ways you can say this number. Pay attention to the commas because that’s where the caller pauses.

Customer #1: nine oh five, five forty one, fifty six ninety.
Customer #2: nine oh five, five four one, five six ninety.
Customer #3: nine oh five, five hundred forty one, fifty six nine oh.
Customer #4: nine oh five, five four, one five six, nine oh.
Customer #5: nine oh five five, four one five six nine, oh.

After hearing the customers say these numbers, sometimes I end up typing more than ten digits. Phone numbers are given out so that it up breaks up into a recognizable pattern, nine oh five, five four one, five six nine oh. If you start out by saying each digit individually then you continue saying them individually. Customer #3 might as well say, “Nine billion, fifty five million, four hundred fifteen thousand, six hundred ninety.” It’s a good thing he didn’t because he would have lost me at nine billion.

 
2 Comments

Posted in Nonsense

 

That’s not what I heard

26 Oct

I hate having to call up customer service for anything customer service related. The wait time is way too long. I just wanted a simple question answered so why do I have to wait so long for a simple answer. My calls to customer service are rarely ever pleasant. But this time around, it wasn’t too bad.

I checked my Visa statement this morning and saw that Bell Sympatico charged my credit card for my monthly internet service. The thing that struck me as odd was the amount that was charged. Normally, I would be paying $49.93 a month but this charge was for the amount of $58.25. I was curious about the price increase because I should be getting my first month free. I called up customer service to find out where the extra $10 came from.

The first thing that I hate about calling customer service is that stupid lady that comes on the phone and tells you what button to press to make sure you’re speaking with the right person. I tried to skip all of that by pressing zero a few times. But they make “changes to the system to better serve us” all the time so a zero doesn’t always guarantee that you will reach an actual representative. For Bell Sympatico, they asked me to enter my telephone number to verify if I’m an existing customer or not. Then they ask me to enter my PIN, which I don’t know and don’t enter. After not entering my PIN, the system thanks me for entering my PIN and asks me to wait.

After pressing the necessary combination of buttons, you have to wait about five minutes before someone takes your call. During those five minutes, they play the most boringiest music that I’ve ever heard. Yes, boringiest is a word. The bad thing about it is that some of those songs are rather catchy and I find myself humming along, only to be caught off guard when a representative answers the call.

Sometimes, while you’re waiting, there’s that automated voice that comes on to inform you that “due to higher than normal call volumes, your call has been placed in priority sequence.” I don’t know how they prioritize our calls since the system asked which department I wanted to speak with. I think that the more buttons you press the more the system sense your urgency and raises your priority. But I could be wrong.

My call today call lasted just less than thirty minutes. Out of those thirty minutes, I would estimate that I spend about twenty five minutes on hold. From my past experiences at Rogers, I know that when you’re placed on hold, the representative can still hear you. All they did was press a button so that you can’t hear them. They probably disguise it with that hold music. My conversation with the representative went as follows.

Rep: Hello! My name is Shawn. How may I help you today?
Me: Yes, I have a little question regarding my most recent invoice.
Rep: One moment, I’ll have that invoice pull up to the screen here.
a few second pause…
Okay, I’m all ears.
Me: Right. There is a charge here on my credit card for the amount of $58.25. Normally, my monthly invoice comes out to $49.93 so I was wondering if you can tell me why there was an increase.
Rep: Sure. Let me have a look here.
more pauses…
Okay. I don’t see a record of that charge being made. I see here that there’s an invoice for $37.75 but that’s not supposed to be deducted until November.
Me: Well, I recently signed a new contract. Would that change the account number in any way?
Rep: No. Even if it did, that account should be linked to your new one.
Me: What about this? The regular charge for $49.93 was by BCE-Sympatico Internet in Montreal, Quebec and the charge for $58.25 was by BCE-Sympatico Internet in Ottawa, Ontario.
Rep: No, the location doesn’t make a difference. I just can’t seem to find a record for that payment. How about this? I’ll put you on hold for two minutes and I’ll look around to see if I can find where that charge came from.
Me: Sure, I’ll hold.
I was on hold for ten minutes.
Rep: Hello Don. Thanks for holding. Did you recently lend your credit to someone to make a purchase?
Me: No, not that I… Well, there was this one time at Futureshop. About a few weeks ago, I used my credit card as a credit check for a friend, to help them sign up for Sympatico.
Rep: And that name of that person?
Me: Yvette.
Rep: Yes, that’s right. It appears that you’re paying for her internet service.
Me: Say what? Come again?
Rep: When you used your credit card at Futureshop, they use that credit card as billing information for that account. I couldn’t find a record of that charge on your account so I ran a search for your credit card number and sure enough, there was a record of that card on the other account.
Me: But the sales rep said that I wouldn’t be charged anything on my card.
Rep: That’s the second time I’ve heard that today. Yeah, that’s what they did. What I would recommend is that you call up Yvette and have her call us to get the billing information changed over to her name. As for the $58.25, I would suggest you ask her to pay you that amount because to reverse the charges through us would give you more headaches.
Me: Damn it, I knew that sales rep didn’t know what he was talking about.
Rep: Yeah, you might want to call up Futureshop and give them heck for this. They seem to be doing this a lot. But what’s important is that you get a hold of Yvette and ask her to give us a call so we have this straightened out.
Me: Oh, of course. I’ll have that done.

The sales rep at Futureshop said that they would not charge my credit card for the registration of my friend’s internet account. The credit card was only used for credit checking purposes and it was used to verify the credit rating. I wasn’t supposed to be charged a penny. He didn’t mention anything about using my credit card for billing information for my friend’s account. My friend didn’t even want to use my credit card to do the credit check because she’s not a fan of credit cards but since the sales rep said that my credit card wasn’t going to be charged anything we agreed to it.

Futureshop needs to start hiring people who knows what they’re selling. Some of the workers there don’t have a clue about the product. When I applied to be a Sales Rep, they asked me nothing about my selling skills. They kept asking about my goals and how I planned to achieved them. My goal at the time was to graduate from college. But apparently, that goal wasn’t good enough for them because I never got the job. They were looking for someone who was more ambitious because they wanted a Sales Rep who is eager to achieve success and wealth. I was eager to achieve wealth too, that was why I applied for the job. I was a college student and I needed money. But I would rather choose my education over money any day. If that wasn’t a good enough answer for the interviewers then I’m glad I didn’t get the job.

 
Comments Off

Posted in Rants

 

CrazyEgg: Upgrade

25 Oct

I got home today and found an email from the folks over at CrazyEgg. They informed me that my account has been upgrade to allow the tracking of an additional 5,000 clicks per month bringing my total up to 10,000. And trust me, 10,000 clicks is more than enough. I don’t think I’ll be using all of that up within that time frame. And I can not track the clicks in real time rather than having to wait for it to refresh every hour or so. I can even keep track of more pages too. Although, at the moment, I am track the four main pages of my site. I could track my contact and profile pages but there’s not much clicking involved in those two pages. But then again, the email was sent using the contact page.

Index

This is valuable information that I’m gaining just by viewing this visual representation of visitor clicks. What you are seeing is four days worth of data that has been collecting. I can see that the shoutbox is getting usage which is a good thing. The blog entries are being ready regularly as well. And although the photographs aren’t visible until you scroll down, that page is getting hits as well. The cool thing about the heat map is that you can see exactly where the visitors click on the picture. I’m sure that information will become useful once I find some practical use for it. But for the moment, I just find it cool that I can see where everyone is click.

The site news section doesn’t appear to be very popular but then again there aren’t any links for you to click on down there. I’m not expecting anyone to scroll down all the way to the bottom of the page to see what’s new on the site. There aren’t too many updates that need to be mentioned.

Chronicles

Once the visitors gets to the blog page, it’s rare that that each blog link will get a lot of hits. The reason behind that is because the readers are going directly to that post by clicking on the link from the front page. The screenshot you see above is what you would see if you click on the link to the blog page. The link on the index page are linked to each individual posts. This page acts as a secondary main page.

Although the blog posts aren’t getting a lot of attention, you can see that the blogs of others are getting a lot of hits. The colour ranges from blue to red. Those sites will be getting a lot of traffic from this page. You can see that some links are red hot while some of them are ice cold. There are a few that are both at the same time. That just means that they should be more redder because people are still clicking on them. They are just not clicking at the same spot all the time.

This tool is going to be very helpful once I start testing out the new design, which is still in the making by the way. I just have had time to make a final decision on which layout to go with. There are a few minor obstacles that I need to deal with first. Once I figure those out, I’ll have a new layout up and ready for testing with CrazyEgg.

 
2 Comments

Posted in Internet

 

Oblivious

25 Oct

In general, most people are slow. I don’t mean they’re physically slow. I mean they’re mentally slow. The things that they do makes me wonder if common sense is actually that common. There are a few things that they are doing that is starting to annoying me. I think one day, I’m just going to pop and start letting out steam.

After working my night shifts, I get home and try and get as much sleep as I can. Usually around 5:00pm, my brother would wake me up because I have to drive him to work. If he takes the car, it would mean that I would have to go get it before leaving for work.

Around 5:15pm, someone would come into the room and ask if I’m giving him a ride. This first person acts as an alarm clock. For some reason, my brother’s shift starts at 5:32pm. There’s rush hour traffic at the time so there can be delays. If there’s someone driving slow, my brother will yell at the guy even though he’s not the one that’s driving. He’s really impatient when it comes to other drivers.

When we get to his work place, he would get out of the car and then open the back door to get his stuff. Meanwhile, he leaves the front passenger door wide open. It’s the fall season now and it’s starting to get a little chilly. I don’t understand why he can’t get out of the car and close the door open behind him before opened the rear passenger side door. Is it too much of a hassle to do that? Every time he’s in my room using the computer and I walk in and let in a cold draft, he always complains about it. I’d reach over and close the door myself but I’m too lazy to take off my seat belt only to have to put it back on.

When I open a door, I have a habit of closing it behind me. If I open a cabinet door, I close it before I open the next one. It’s common sense to close the things that you open. Evening when I’m coding, I’m open and closing things because if I don’t, the code won’t run.

Another thing that is starting to annoy me is when people park in front of my driveway. It’s always the same people too. They come to my house, they know that there are cars that will be going into the empty driveway yet they still park in front of it. I don’t understand why they can’t just pull into the driveway and leave the street parking for others that will come. Usually there’s band practice in my basement so the street is going to be packed. There’s room for four extra cars to park on the street. The other spots are taken by my neighbours. There are five band members that come and take up those spots meaning that one of the neighbours has to park down the street. I don’t think they should have to do that because my drive way has room for two. If the band member pulled into the drive way, my neighbour would not have to park down the street and there would be room for one more car.

My brother does the same thing too. After work, he’ll drive home and park behind my dad’s van. The van has a permit on it so he’s allowed to park on the street. My brother’s car doesn’t have a permit so he usually pulls into the drive way but most of the time he doesn’t because he’s leaving soon. Before he leaves the house, I arrive and I can’t get park in the driveway because he’s blocking it.

I know that Bylaw is around the corner somewhere, just waiting for me to park illegal somewhere so he can give me a ticket. I don’t to pay the government anymore money that I already have. It’s a good thing I’m a good driver and can maneuver the car between tight places. In order to get into the driveway, I would have to squeeze in between my dad’s van and my brother’s car. The distance between the two vehicles leaves me about an inch on each side. I can’t only see that as I’m backing up. I can’t see how much space I’m left with once the two vehicles are out of the view of my side mirrors. I have been successful at my last few attempts so there aren’t any scratches on any cars.

And last but not least, people who gamble when they’re broke. I know that some things are addictive and you can’t stop doing it. But if you have no money, shouldn’t something click in your head telling yourself that you have no money? I don’t understand addiction very well because the addictions that I have doesn’t cost me anything. But to sitting there at a table playing poker with money that you don’t have is just dumb. When I gamble, I spend maybe $100 at most. Once I run out, I don’t gamble any more. I could easily walk to the ATM and withdraw more but I know my limits. When you’re in a casino, your money is nothing. You can lose $100 in a matter of seconds. The last time I was at a casino, I lost $100 in 15 minutes. After losing that money I stopped going to the casino. If my friends go, I’ll go for the free drinks but I’m not spending any more money there.

It’s a dog eat dog world out there and most people are looking out for themselves. If I did something that annoyed another person, that person would probably let me have it. But when that person does the same thing to another person, they probably think it’s okay. I’ve noticed myself do something that I find annoying. For some reason, when I do it, it’s okay. But when someone else does the same thing, I get irritated about it. The only differences between the two events are the people performing them. After realizing that, I try and think before I act.

 
Comments Off

Posted in General